Last Updated: September 7, 2026

At AJ’s Tropical Sea Moss, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect certain information from you.

Personal Information

This may include:

• Your name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Order and purchase history
• Account information, if you create an account

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device information
• Pages you visit
• Time spent on our website
• Referring website or source
• Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Improve our products and services
• Personalize your shopping experience
• Communicate promotions, special offers, and updates
• Prevent fraudulent or unauthorized transactions
• Comply with legal obligations

You can opt out of promotional emails at any time by using the unsubscribe link included in our emails.

3. How We Protect Your Information

We take reasonable security measures to help protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, please understand that no method of transmitting information over the internet or storing electronic data is completely secure. While we work to protect your information, we cannot guarantee absolute security.

4. Payment Information

Payments made through our website are processed through secure third-party payment providers.

AJ’s Tropical Sea Moss does not store your complete payment card information on our servers. Payment providers process your payment information according to their own security and privacy policies.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences
• Keep items in your shopping cart
• Understand how visitors use our website
• Improve website performance
• Provide relevant marketing and advertising

You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of our website.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers when necessary to operate our business, including:

• Payment processors
• Shipping and delivery providers
• Website hosting providers
• Email and marketing services
• Analytics providers
• Customer support services

These providers may only use your information as necessary to provide their services.

We may also disclose information when required by law or when necessary to protect our rights, customers, or business.

7. Third-Party Services and Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

8. Email Marketing

With your permission, we may send you emails about:

• New products
• Special offers
• Promotions
• Company news
• Wellness-related updates

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in the email.

Please note that even if you opt out of marketing emails, we may still send important transactional communications related to your orders or account.

9. Children’s Privacy

Our website and products are not intended for individuals who are not legally permitted to make purchases in their jurisdiction.

We do not knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of certain personal information
• Opt out of certain marketing communications
• Withdraw consent where applicable

To request information about your privacy rights, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this Privacy Policy periodically.